Warning - Nikon REFUSES to replace equipment they cannot fix, even if under warranty.

Started Jun 12, 2013 | Discussions thread
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Josh152 Senior Member • Posts: 1,888
Re: Warning - Nikon REFUSES to replace equipment they cannot fix, even if under warranty.

magillo wrote:

If your camera front focuses with all your lenses why you just not fix this yourself.

Adjusting consistent "bad" front focus (or back focus) is like sensor cleaning. You can ship to Nikon or do it yourself, although this is your risk to take if you mess something up.

If I remember correctly you just need 2 mm hex key, steady hand and couple tries. It would take less time then packing camera and sending back to Nikon.

My 5100 also front focused and it took me maybe half hour (it may take you at first a few tries as after each screw adjustment you may have to retest focus).

Screw which adjusts front/back focus is inside mirror box (one close to sensor on the right side).

Nikon has already tried to repair the camera three times and failed. Don't you think if it was as simple as adjusting a screw they would have been successful?

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