Artisan 50 with pigment inks?

Started Jun 13, 2012 | Discussions thread
Spencer Grant in California
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Re: Artisan 50 with pigment inks?
In reply to Paul in New Orleans, Jun 12, 2013

Hi Paul -- I ordered a set of pigment cartridges for my Artisan 50 from that site, Precision Color. They arrived with confusing instructions about downloading and installing the necessary profiles. I've never done this task before and when I asked for help from Mike at Precision Color he basically said he hadn't time to teach the procedure to a novice. I offered to pay him to walk me through it on the phone and got no response. I have no alternative to returning the ink and cartridges unless you might know someone who'd be willing to help me over the phone. I'm quite willing to compensate this individual, wherever he or she might be. -- SG

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