From your online shopping experiences..

Started Mar 18, 2013 | Questions thread
mgd43
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Re: From your online shopping experiences..
In reply to dfstarman, Jun 3, 2013

dfstarman wrote:

The company did not pack the box, some low paid clerk probably did.

If they are courteous in trying to resolve it satisfactorily and resolve  in the best way they can, I would say give them the benefit doubt.

Just my opinion

I agree completely. A shipping clerk packed it, not the CEO of the company. They are offering to next day you a replacement. What more can they do? It's not their fault that you are going away.

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