d5200 shutter curtain won't open

Started Jun 2, 2013 | Discussions thread
Mako2011
Mako2011 MOD
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In reply to Tashley1981, Jun 2, 2013

Tashley1981 wrote:

hello,

I'm having a few problems with my d5200.  Purchased about 2 weeks ago, been working great, up until today.

when I take a photo i'm only getting a 1/5th of the picture come up at the bottom, the rest of the picture is black.

I went into the options menu and selected to clean the mirror and what I see happening is the shutter curtain does not open!

complete amateur amongst DSLR's so my questions are:

1) can I fix this myself?

No

2) if yes, how?

Don't

3) or is is a repair job in the shop?

Under warranty...send to Nikon

4) is this a common problem?

no

the camera is only 2 weeks old so I know it's covered under warranty, but, did have plans to go away on holiday next week and would have been nice to take the camera too - and i don't know if i'd get a replacement camera in time, so thought i'd try here first.

many thanks for your time.

Good Luck

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