External burner problem...any help please? .....Thank you

Started May 19, 2013 | Discussions thread
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RayGuselli
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External burner problem...any help please? .....Thank you
May 19, 2013

Hi,

I have a Panasonic Slim External Blu-ray BD-RE Burner Player Writer DVD RW UJ-240.

There is no software with it and it works ok on my main PC.

I have just made a long video on my laptop (Dell, Intel i7, quad core, 8gb ram)  using Power Director.

Came to burn it out and got the message "this disk type not supported".

I therefore tried another make of blu ray disk; same message.

Just checked the disks and burnt some data using one of those not supported when using the laptop, and the data burnt fine.

Where do I go from here please?

Is it a compatibility issue between the external burner and the laptop?

Should there be software in laptop (Windows 7) for blu ray burning? (I assumed Power Director would do that as it says, burn to blu ray etc)

I tried to burn the movie to Hard Drive but it will not let me do this either. Movie is 13.3 gb and hard drive had about 400gb on it and it suggests too big.

I tried to burn to 16gb usb and got same message....

It seems that I cannot burn a file this size as my hard drives are not FAR 32... (not that I understand all that)

In short, any help please would be appreciated.

Best wishes

Ray

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