Samsung US Service: Great!
I am super impressed with the speed of the Samsung US Service center, Eunicore center in NJ.
Eric-- hide signature --
I never saw an ugly thing in my life: for let the form of an object
be what it may - light, shade, and perspective will always make it
beautiful. - John Constable (quote)
See my Blog at: http://www.erphotoreview.com/ (bi-weekly)
Flickr Photostream: http://www.flickr.com/photos/28177041@N03/ (updated daily)
my experience was similar, I had new wb750 camera, flash did not work properly. They paid for shipping and picked it up and returned a new/refurbished one (looked brandnew), within one week from Arizona. Impressive.
watch out for the rattlers...