problem with new Sirui N2204 tripod..... (experience with sirui anyone??)

Started Apr 19, 2013 | Discussions thread
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problem with new Sirui N2204 tripod..... (experience with sirui anyone??)
Apr 19, 2013

Last week I've recieved a new Sirui N-2204 tripod with a k20X head.

It looks great out of the box, but the center column is stuck and I can't get it down. It looks like to me, that the mechanisme which should release the column (a big screw) does not work correctly.

I've talked with the supplier and offcourse they offered to look at it. So far for service I don't expect a problem.

But now I have some doubts about the stuff. Sirui offers 6 years of warranty. Fine too, but if a tripod is allready not working as expected out of the box.....

Should I have it replaced and is this a one time error or is the quality less dan I expected and should I look for an other brand?

 twan's gear list:twan's gear list
Fujifilm X-T1 Fujifilm XF 18-55mm F2.8-4 R LM OIS Fujifilm XF 55-200mm F3.5-4.8 R LM OIS +1 more
Sony Cyber-shot DSC-N2
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