Why is Nikon so slow at fixing botched repairs?

Started Mar 29, 2013 | Discussions thread
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Re: Why is Nikon so slow at fixing botched repairs?
In reply to Joe Tam, Mar 30, 2013

I sent my D800 to Los Angeles twice for left-AF issue.  Each trip took about 3 weeks not including shipping time.  Unfortunately, they didn't fix my AF, so now I am undergoing a 3rd service attempt, but this time at Melville.  My camera has been there for two weeks and is still listed as "In Shop".  I wouldn't be surprised if it was still "In Shop" next Friday, one week from now.

Between my three repair attempts (assuming the 3rd one fixes the issue), I'll have had no access to my camera for 2.5 months.  

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