Why is Nikon so slow at fixing botched repairs?

Started Mar 29, 2013 | Discussions thread
GeneZh
Junior MemberPosts: 33
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Re: Why is Nikon so slow at fixing botched repairs?
In reply to michaeladawson, Mar 29, 2013

michaeladawson wrote:

Where are you located?  I just sent my D800 in for service to the LA service center before the warranty expires.  I complained about back focus and asked them to examine the left AF point as my camera was shipped first day of the release.  Repair was B1 and they listed all the tests they did.  Camera was back in my hands in about 11 days.

Wherever you are sending yours there seems to be a history of long waits.

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Mike Dawson

Did they fix your "back focus" problem?  Mine has front focus problem.  For the 1.8 primes, I need to set focus auto tune to "+20".  I don't know if it gets better if setting further back.  And the middle, leftmost and rightmost focus points are also a lot different from each other.  I never tested other points.  I sent it in for service, but returned without noticeable change.  How is your repair?  Just in case if someone wants to know, my camera is from the 1st batch of release.

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