Why is Nikon so slow at fixing botched repairs?

Started Mar 29, 2013 | Discussions thread
TOF guy
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Re: Why is Nikon so slow at fixing botched repairs?
In reply to Joe Tam, Mar 29, 2013

Joe wrote:

I have plenty of backups but this is getting ridiculous.

It's also more than my experience has been. For instance replacing the main board on a D70 (the infamous BLOG issue) took a week.

It could be that the tech support is simply asked to handle more fixes than it can handle. And it may get worse (D7100 sharing the same AF module as D800 ...)

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Thierry - posted as regular forum member

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