Canon EOS utility crashing w/ 7D

Started Mar 23, 2013 | Discussions thread
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mrsausages
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Canon EOS utility crashing w/ 7D
Mar 23, 2013

Hi All,

I'm trying to connect my new 7D to my mac for tethered shooting with the EOS utility, but it's crashing with an "Out of memory" error when I click the "Camera settings/Remote shooting" link.

I'm currently on Snow leopard version 10.6.8, and the camera is on firmware version 2.0.3.

I'm pretty sure the issue is that I have an old version of EOS utility: 2.9.1 - I've read that you need a higher version to work with the new firmware.

However, I've downloaded the updater for EOS utility (eu2.12.3x.updater.dmg.zip), and it doesn't seem to work - the application simply shuts down without any error message immediately after starting. No error message is shown.

Any ideas would be appreciated!

Thanks,

Canon EOS 7D
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