A Cautionary tale for anyone Using Warranty Service from Olympus USA

Started Mar 19, 2013 | Discussions thread
billbourd
Regular MemberPosts: 485Gear list
Like?
Re: All is well that ends well.
In reply to kgwhite, Mar 19, 2013

kgwhite wrote:

I just received a call from Olympus concerning the camera body. They are sending me out a replacement body immediately. They asked me to ship the damaged body back to them along with the packaging prepaid through the UPS Store. That is the best possible outcome as far as I am concerned.

I really appreciate the way Olympus USA handled the situation. They could not have been more understanding or forthright in responding and providing a replacement camera.

I can breath easier now.

I certainly hope they send you a new one and not one that has been refurbished.

 billbourd's gear list:billbourd's gear list
Panasonic Lumix DMC-GH1 Olympus OM-D E-M5 Panasonic Lumix G 20mm F1.7 ASPH Panasonic Lumix G Vario HD 14-140mm F4-5.8 OIS Panasonic Lumix G Vario 100-300mm F4-5.6 OIS +2 more
Reply   Reply with quote   Complain
Post (hide subjects)Posted by
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark post MMy threads
Color scheme? Blue / Yellow