A Cautionary tale for anyone Using Warranty Service from Olympus USA

Started Mar 19, 2013 | Discussions thread
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Re: All is well that ends well.
In reply to kgwhite, Mar 19, 2013

kgwhite wrote:

I just received a call from Olympus concerning the camera body. They are sending me out a replacement body immediately. They asked me to ship the damaged body back to them along with the packaging prepaid through the UPS Store. That is the best possible outcome as far as I am concerned.

I really appreciate the way Olympus USA handled the situation. They could not have been more understanding or forthright in responding and providing a replacement camera.

I can breath easier now.

I'm glad of this happy ending for you. This is good news for you first, but also for all of the Olympus users.

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