A Cautionary tale for anyone Using Warranty Service from Olympus USA

Started Mar 19, 2013 | Discussions thread
jalywol
jalywol MOD
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Re: A Cautionary tale for anyone Using Warranty Service from Olympus USA
In reply to kgwhite, Mar 19, 2013

That is dreadful.

I would call the Olympus service center that repaired the camera and try and get a supervisor on the phone, and have them take a look at these photos.  In addition to replacing the camera, they need to have some instruction in how to properly package electronics (and yes, that was exactly the same way that they packaged a lens that I had repaired...but fortunately that one was not crushed).

Did you contact UPS about it yet?  They are going to need to pick up the box/packing/camera from you to return to Olympus and argue with them about who pays for it...but I would call Oly first and give them a piece of my mind about it.

-J

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