Epson R3000 not making me happy

Started Mar 2, 2013 | Discussions thread
sambucadog
Junior MemberPosts: 27
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Re: Epson R3000 not making me happy
In reply to jtoolman, Mar 3, 2013

jtoolman wrote:

sambucadog wrote:

he same error message that I was getting last night:

"The paper source selected in the printer driver does not match the paper loaded in the machine. To print on paper, remove the CD/DVD tray or thick paper, then close the front manual feed tray."

The front tray IS closed. The paper choice is set at Cold Press Natural. The profile is set as Cold Press Natural.

This is exactly what happened last night, I continued on to print and the print came out bad. I even reloaded the printer drivers, rebooted everything and the same thing happened.

Must that paper be printed through the front loader? Is it really that thick?

I never use any other path onany of my printers even for 320 gram papers.

Stupid question but you did asign the front loader on the driver right? I knwo you did but I had to ask.

Try printing through the top feeder. Switch to it in the driver, and feed it through the top. If the driver allows you to.

Yes, paper is very thick. And yes, front loader is set everywhere. The fine art paper is absolutely supposed to be fed in front, no way on top:

http://www.youtube.com/watch?v=cBgXkG_ofro

I've seen that vid many times. RC is a mark for EPSON.

I can feed even 90 pound matte card stock through the top feeder without a problem and without head strikes.

Something is then wrong with your front feeder.

You say above that the front tray is closed. Isn't it supposed to be opened when printing with the front feeder?

When you were attempting to print through the front loader, did the paper even move back and forth while the printer aligned it? Or it immediately told you you had it in the wrong feeder?

There could be something physically wrong with the sensor that detects that you have the front feeder opened.

If this the only paper type you currently have?

You might need to obtain some regular thickness matte paper to test your color management settings before trying to solve the front feeder problem.

I use Epson Presentation Matte or Staples double sided matte or their premium matte. Very good results.

Send a email to Bob Petruska, he is our resident R3000 expert and has tons of experience.

There was another person in the forum with R3000 front loader problems as well, it might just be a mechanical problem.

Joe

The front loading tray must be pushed in after the paper loads. The actual door is left open. It eventually does load the paper and says it is loaded correctly. I get the message on my pc after I initiate the actual printing process. I will contact Bob. But it sounds like it's back to calling Epson tomorrow. Thanks for your help!

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