You told me so!

Started Feb 28, 2013 | Discussions thread
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Re: You told me so!
In reply to Winerbean, Mar 2, 2013

Winerbean wrote:

I use Apple equipment and their support system and I have never been disappointed by the level of service I get from either their retail or their AppleCare folks. They seem to get that if they charge premium prices they better offer premium support.

I've had one of the worst service experiences at Apple Store.  I filled out a survey online and the manager called me at home to complain that he will miss his bonus because of my feedback.  Not everybody is great all the time.

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