images don't show up on computer

Started Feb 28, 2013 | Discussions thread
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bill hansen
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images don't show up on computer
Feb 28, 2013

My wife has an older model Canon SD500 which she uses to take photos of the grandkids. The camera has always worked flawlessly until today, when we found that several pics, ones which are important to her, show up perfectly well when viewed in the camera, but they don't show up when her SD card is viewed on the computer. Other pics from the same trip show up perfectly well on both computers. I've tried two different computers, have plugged the card reader directly into the computers (rather than into a USB hub).

These are all JEPGs. This camera has no way to connect it directly to the computer. I'm stumped. Can anyone point me to a way to force these pics to become visible to the computer? IF I can't force the computer to "see" them, obviously I can't save them, edit them, or print them.

Thanks -

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Bill Hansen
Ithaca NY, USA

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