5D Mark 3 problem

Started Feb 25, 2013 | Questions thread
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call first
In reply to Robert J Chesrow, Feb 26, 2013

Robert J Chesrow wrote:

Thanks for the ideas. The batteries are Canon. Am sending the camera body in tonight to Canon.

You should call their tech support first.  They may be able to give you a fix that doesn't need to send it in, but maybe not.  Either way they will tell you were to send it, how to label it, and maybe even give you a case number.  Much better way than to just send it to them hoping it gets in the right hands.  calling them will get you into their system sooner.

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