Let down by Sony (re-repair of NEX-C3)

Started Feb 21, 2013 | Discussions thread
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martindesu
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Let down by Sony (re-repair of NEX-C3)
Feb 21, 2013

My NEX-C3 "up" button stopped working < 6 months into ownership. Sony repaired it within a week, and I was very happy. However, less than a year since that repair, the problem is back... and Sony aren't repairing their repair.

I've done nothing to cause this issue, and am very careful with my belongings, especially presents.

I'm going to try the flagship store here in Tokyo, directly, but I'm not holding my breath. I'm really upset.

Has anyone else had a similar issue? With the buttons? With re-repair? My screen is also peeling away, but I am less bothered about that, though it's shoddy.

Full write-up/sob story here.

 martindesu's gear list:martindesu's gear list
Sony RX1 Sony Alpha NEX-C3 Sony Alpha NEX-7 Sony E 16mm F2.8 Pancake Voigtlander 35mm F1.4 Nokton +2 more
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