Nikon responds- "rapid deterioration in the market occurred and fiercer competition"

Nikonfan99 wrote:

At what point is the manufacturer responsible for resolving problems? I get that they had challenges but the reallity is that it is NOT a green light to

-Produce a products with known problems.

-Sell the product knowing of issues just to beat your competitor to the market.

-Dont admit of an issue / Lie about not having the issue.

-Continue to sell products with the defect after being made aware of them.

-Have no long term solution for the problems.

-Leave customers out in the cold.

-Cut off part sales to repair shops and user replaceable parts.

-Lie and blame IMPACT damage as a new source to generate income.

This all adds up to poor service and greed no matter how you look at it. This is a $2,000-$3,000 products and not tupperware for the kitchen or even a $200 TV that has defects. These are high ticket items that people count on and need them to work. These devices are sometimes used to capture once in a lifetime events and quality control and service is imperative to the buyer. Sorry you cant defend nikon and make them out to be victims. They made faulty products rushed to the market to beat canon and it was done at some of our expense.