What has happened to Nikon?

I own a quad core i7 Mac that cost a bit over 3K. Some months ago Apple sent me an e-mail. It said that the hard drive in my system might have a flaw that would effect it's longevity. They provided info for me to check the system and drive and a number that entitled me to a free drive replacement.

I brought the CPU to the local Apple store and 3 days later I picked up my Mac with it's new drive. All of my files and software were replaced (I had backed them up) and the store gave me a 25 dollar gift card.

Can anyone imagine Nikon behaving this way?

I called Nikon about the AF issue twice and both times they were far from understanding. We've all seen the posts from people sending cameras in 3 times. Or Nikon claims the AF points are fine. Or they say it has impact damage.

As a consumer I should not be AFRAID to use my warranty.

Just how much dynamite has to go off between your ears before you become clear-headed about this stuff?

Robert