PIX 2015

Trouble with Color Munki Photo

Started Feb 4, 2013 | Discussions thread
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Trouble with Color Munki Photo
Feb 4, 2013

Hi - I'm having trouble with my Color Munki Photo, When I purchased it the software provided refused to recognise the Color Munki although the devices' LED lit up. After contacting X-rite they said that the device needed to be connected to a powered USB port. I tried all the usb ports on my machine and found one where the device worked. I calibrated the screen / printer and the paper I was using at the time and found it provided excellent results.
However on using the device a few days ago as I wanted to reprofile my screen and my new printer, I found that it was the same as when I purchased it - the device was not recognised by the software. I read the instructions again and was also advised by a friend to purchase a powered USB port, after purchasing a new, powered USB port the results were just the same... device not connected / recongnised.
I tried the device on  a very old laptop computer with no problem at all although the colour on the laptop was not the same as the desktop. All my USB devices work fine on the desktop, I also tried disconnecting all USB devices except for the keyboard / mouse, still no joy.
I wonder if I could profile my new printer using the laptop and transferring the profiles to the desktop although I realise that the screen colours will not be the same but I can try to match
both screens together.
If anyone has any suggestions or can suggest a different device that will profile both screen and prints on paper I would be much obliged if you can post your thoughts here.

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