Epson Stylus Pr0 4800 message
What was the.code that went along with the message? Without that code it is impossible to know what the.issue is.
I've had a generic service code on a couple of my printers while a jam or other problem occured. There was no code. Just the text. Upon shutting down, deleting the job and restarting, the problem message would go away. The OP may have to check to see if the feed rollers need cleaning. Or use another feed path for that heavy paper.