B&H faulty goods,did anyone have to pay return freight?

Started Jan 30, 2013 | Discussions thread
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luvmybec Junior Member • Posts: 26
Re: B&H faulty goods,did anyone have to pay return freight?

I ordered a Lensbaby optic around Thanksgiving and the wrong optic was in the Lensbaby box.  I emailed them with pics of the incorrect item and they sent me a prepaid return mailing label by email.  Boxed it up and took the label down to my local mailing store and they taped it all up and sent it out.  Refund for item and shipping costs were credited to my credit card by B & H after they received the item.

 luvmybec's gear list:luvmybec's gear list
Sony SLT-A57 Sony DT 18-55mm F3.5-5.6 SAM Sony 70-300mm F4.5-5.6 G SSM +2 more
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