I had a lens connecting Pin get bent or noticed it was bent on my A77 body. It was fine most of the time, but seeing as how I have a couple months left on my warranty I thought I'd send it in and 'see' if it could be repaired under warrantly.
Honestly, with the type of problem it was I really expected to get a response that it was a user created damage and expected up to a $250 repair fee.
Week later the body is back and repair was covered under Warranty.
I was happy.