B&H selling returned products: Question for Mr. Henry Posner

WHAT? I hope you are kidding. It only becomes USED when it is USED. This is getting silly now.

I am flabbergasted. Seriously. So, I can come into your store, handle the item, shoot off a few snaps, and give it back to you and it is still NEW. Yet an unopened box that was sold and shipped to a customer that never opens it when they receive it, and just returns it, has to be considered used when returned???? I hope your kidding.

So, an unopened and unused camera is used because it was SOLD. Really?

Total hogwash. Again, you are confusing SALE, with the classification of the item. Just because an item is sold, does not mean it was ever used, much less opened.

So, I ask you the same question. You own a camera store, and I come in and buy a brand spanking new camera in a box that has never been opened. It get home and change my mind. I turn around and come back to your store to get a full and complete credit. Are you trying to tell me that you can not then put that item back on your shelf as NEW? Are you saying to me that you must now list that item as USED OR OPEN BOX?

If that is what you are saying, I am going to Best Buy today to buy a camera. Take it home, and then return it for a refund. I am then going to go back and make them sell it for USED, or OPEN BOX. (Keep in mind, that Best Buy will give me a complete and full refund if the box is unopened and in original condition).

Sometimes I think people complain just to hear themselves complain, without ever thinking about what they are saying. I can not fathom the retail world if every sold (and returned) item would have to be resold as used or open box. That is simply unrealistic!

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