B&H selling returned products: Question for Mr. Henry Posner

That is not in question.  I am sure B&H Photo does the same.

What is in question from the OP, is the accusation that all returns should be resold as USED, or OPEN BOX.  That simply is never going to be the situation, and he even posted the direct quote from Henry himself with Henry explaining that the determination of USED, OPEN BOX, or NEW is based on the situation and circumstances, and that is 110% true.

I have given at least two examples of situations where the camera was sold, but never even opened, much less used.  Those returns would obviously be resold as NEW.  Because they are!

The store must determine what has been used, opened, or not.  Not the consumer who has NO IDEA of the circumstances surrounding the return.

--
Slider44