Canon U.K. repair service compared to Nikon?

Started Jan 26, 2013 | Discussions thread
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cerberusjf
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Canon U.K. repair service compared to Nikon?
Jan 26, 2013

Hi,

I was wondering what people's experience of Canon's repair service is?  I am particularly interested in hearing from those who have moved from Nikon to Canon, as I am considering doing exactly that.

My own experience with Nikon is that they are slow, do not fix the problem first time, or the second and seem competely disinterested in any inconvenience they cause.  It took them over 4 months (and three trips to Nikon) for them to fix one of the focus problems, they never fixed the other focus problem because I gave up after the second time.

I don't find this acceptable, but are Canon any better?  I'm not looking for perfection, just to get my camera fixed first time most of the time.

Would you recommend Canon to a friend?

Thanks for any info.

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