Fujifilm warranty is absolutely horrible!

Started Jan 24, 2013 | Discussions thread
fiftymm
New MemberPosts: 23Gear list
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Re: Fujifilm UK warranty is absolutely awesome!
In reply to Austin101, Jan 25, 2013

Austin101 wrote:

You need to look at it from Fuji's side as well, they received what appears to be a physically damaged camera.

Did you look at the photo? The damage was purely due to the viewfinder cover being pushed out of place - probably due to compression in luggage. 1) I certainly didn't notice it, 2) is purely cosmetic, 3) should not affect a physical switch (which happens to work right now - it's intermittently jamming) . So instead of even looking at what the problem might be, Fujifilm invalidated the my entire warranty due to what is a effectively a cosmetic flaw! Read the paperwork in the last photo.

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