Fujifilm warranty is absolutely horrible!

Started Jan 24, 2013 | Discussions thread
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Re: Fujifilm warranty is absolutely horrible!
In reply to kwa_photo, Jan 24, 2013

kwa_photo wrote:

I can see how a cracked VF "may" be related to that EVF/OVF switch. Maybe the switch itself is functional internally, but the hardwired electrical connection may have been impacted by the crack? It's possible I suppose. This is just speculation. If that crack has ZERO to do with the issue, then I can't see why they wouldn't repair it. Otherwise, you have to have a pristine/mint camera to have service and I just don't see that happening or Fuji requiring that at all.

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If there is a chance part of their TOS are not followed from your side, they would take it especially if there are expensive repairs. They can always claim failure to follow operating or maintenance instructions if there is ANY external or internal damage and it is at their discretion to  evaluate if the damage (say scratched lcd) is significant. Any service would rather charge you for the repair if they can.

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