Question about Nikon warranty transfer between owners

Started Jan 21, 2013 | Discussions thread
TOF guy
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Re: Customer friendly terms
In reply to CFynn, Jan 21, 2013

CFynn wrote:

I wonder why camera companies can't have something customer friendly like this for their higher end cameras ....

"Dell makes it easy to transfer the warranty and ownership of certain Dell products from one owner to another owner and from one country to another. The transfer process can take up to 10 business days (domestic transfer) and up to 15 business days (international transfer)."

Agree: this is one example where Nikon is not doing anything wrong, but their policies could be more customer friendly and in the end IMO brings them more business than what they would loose by occasionally servicing for free a camera which has been sold to a 3rd party and is still under warranty.

The other side of the coin is that some people mishandle their camera then sell them as is, possibly without telling the new owner what could be wrong with the camera. Nikon may not want to deal with sorting out damage done by a previous owner and fix to be done under warranty, in particular for a complex item such as a camera.

Having said that I have an 8 years / 125,000 miles (200,000 kms) mfg - warranty on my car and it's transferable to one owner !

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Thierry - posted as regular forum member

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