"Customer Service?" NO! (Camera Shop, Bryn Mawr PA)
4 months ago
The Camera Shop in Bryn Mawr PA is one of the last 'real' camera shops in SE PA, USA. It has been around forever, and still carries a large selection of pro gear. Good on them! Only, today I went to look at the Fuji XE-1, listed as in stock on their site. It was in stock. So was the X-Pro1. There was no display model of either. I asked the manager what was going on. He said they didn't have display models for everything. I looked around. There seemed to be displays for every medium to high end camera in the store, including the Leica M-series. Could I see an X-E1? No. The 'no' was polite, as was I, but it was still no.
I just don't get it. I am not a gearhead who wants to fondle a toy. I need to see how the camera fits in my hand. I need to try the EVF and do a quick check on whether the AF is as slow as some folks claim. Further I would buy the camera in that store--I would not leave and get it a few bucks cheaper online. I have bought lenses in that store, even though they were cheaper at B&H or Adorama. What is the use of having a physical store, if it isn't physical? And why was the poor Fuji stuff singled out?
End of vent.
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