D600 Dust Problem – solved for me – excellent service from Nikon in Australia

Started Jan 19, 2013 | Discussions thread
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PaulF2
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D600 Dust Problem – solved for me – excellent service from Nikon in Australia
Jan 19, 2013

I purchased a D600 at the end of September 2012. I few days later I noticed many spots on the sensor, I took it in to get the sensor cleaned at Nikon. I went on to shoot 10,000 frames and the dust/spot problem continued.  I took it for a second clean and next day the spots returned.  I tried to keep them at bay with the rocket blower, however it was a losing battle, .. some just would not budge.

This week I called Nikon Service and asked for their advice.  They said to take it to the Nikon dealer where I purchased it.  When I walked in to my friendly shop, they said that Nikon Service had already called and they immediately swapped it over for a new D600. I then said flippantly, what about swapping it for a D800 and they said.., no problem, just pay the difference.  I walked out with a new D800E.

Thanks Nikon and my dealer. The value of dealing with the authorised channel should not be underestimated.

Paul

 PaulF2's gear list:PaulF2's gear list
Nikon D800E Olympus OM-D E-M10 Nikon AF-S Nikkor 14-24mm f/2.8G ED Nikon AF-S Nikkor 50mm f/1.4G Nikon AF-S Nikkor 70-200mm f/2.8G ED VR II +3 more
Nikon D600 Nikon D800 Nikon D800E
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