The one thing, by Thom Hogan

Started Dec 26, 2012 | Discussions thread
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Junior MemberPosts: 38
Re: Shoot the messsenger
In reply to Reilly Diefenbach, Dec 27, 2012

I am reminded of a scene from the movie Animal House where Kevin Bacon is shouting at everyone in a crowd to:

"Be Calm - All is well"

Maybe not so much.

Seems like there is an awful lot of customer dissatisfaction being expressed by an awful lot of people/sources to just dismiss out of hand. Personally I am inclined to agree with Thom's rather negative assessment of Nikon's customer service posture. Regardless, Nikon is NOT doing themselves any favors by letting letting issues fester with no feedback of any kind and it will affect them - in the absence of a real response, customers will look at or hear second hand about the comments at sites like this.

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