Big Thank You to Fixation (Nikon UK service facility)

Started Dec 12, 2012 | Discussions thread
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Junior MemberPosts: 42
Re: They are not THE Nikon Service Centre, but a private service center
In reply to 1stAde, Dec 13, 2012

Adrian - your point is well taken. I was a little confused that Nikon UK would have a "contract" service facility in the middle of London but a little research showed that Nikon has only one or two of their own service centres per country and the remainder, with the most being in the US, are contract facilities.

A very quick internet search also revealed a definite trend of lower customer satisfaction with Nikon compared to the independent facilities, including similar experiences to yours with the Kingston centre. So the message seems clear to use an independent if the choice is available.

I also noticed that at the moment Nikon has not authorised any of the independents for D600 "repairs" which presumably excludes sensor cleaning which would be classified as maintenance.

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