Nikon 85 1.4 G LEMON - TERRIBLE Service in LA

Started Dec 10, 2012 | Discussions thread
flyingeagle
Forum MemberPosts: 65Gear list
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Re: Escalation
In reply to overniteman, Dec 12, 2012

overniteman wrote:

I'd escalate the hell out of this all the way to Nikon in Japan (or USA). Get the names / addresses / etc. of all service executives and fire off letters (or calls) and let them know your deal. You're out that much money, so it couldn't get any worse. It's totally unacceptable that you couldn't escalate it on a local level.

Thats a problem because Nikon doesn't provide with any contact information other than 1800 number. You can make an account on nikonusa.com and write "ask nikon" but that didnt do anything for me. Calling 1800 number gets you nothing but an empty promise that they'll call you back. I never got a single call.

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