Just a little credit

Started Dec 4, 2012 | Discussions thread
Shop cameras & lenses ▾
ForumParentFirstPreviousNextNext unread
Flat view
Regular MemberPosts: 104Gear list
Just a little credit
Dec 4, 2012

I ordered the little Rokinon 7.5mm fisheye lens from Amazon and when I got it, the lens cap was broken and parts of it were rattling around in the box.

Rather than send the whole thing back to Amazon, I emailed Rokinon support and explained the situation.  Their rep. was extremely nice and very responsive (the entire exchange took less than one business day) and I just got a replacement cap in the mail less than 1 week after getting the lens.

Very small deal in the scheme of things, but it's the little things like this that make me a happy and loyal customer.  Just thought I'd share to give these guys credit where it is due.

Oh, and the lens is really fantastic and fun, too!

Carry on.

 number_6's gear list:number_6's gear list
Olympus OM-D E-M5 Olympus PEN E-PM2 Panasonic Lumix G 20mm F1.7 ASPH Panasonic Lumix G Vario 100-300mm F4-5.6 OIS Panasonic Leica Summilux DG 25mm F1.4 +4 more
ForumParentFirstPreviousNextNext unread
Flat view
Post (hide subjects)Posted by
ForumParentFirstPreviousNextNext unread
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark post MMy threads
Color scheme? Blue / Yellow