Problem with Datacolor Spectrometer model 1005

Started Nov 28, 2012 | Questions thread
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Problem with Datacolor Spectrometer model 1005
Nov 28, 2012

Hi all,

I don't know if any one can help.

I have just downloaded suitable Datacolor software for  Windows 7 - Spydeprint  4.3

I have registered the software & received a licence # for use.

I have installed & printed patches OK. I have plugged in the Spectro model 1005 & the computer has installed the unit & says it is operational, but when I press the trigger down I do not get any Led or acknpwlegement sound from the computer.

I have tried moving the usb plug to different ports

Is there something I am missing?

Any help will be greatly appreciated

Lew

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