Sony Service!

Started Nov 13, 2012 | Discussions thread
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DtEW
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Re: Sony Service!
In reply to gskolenda, Nov 27, 2012

Sony Service (Laredo, TX) came through for me as well.  My SEL50F18 developed a noise lately.. and even though it still functioned acceptably for photography, I figured the noise would become an issue for video.  A few minutes of online chat with a representative got a case started.  The turnaround was very quick even over the Thanksgiving weekend, and I just got the lens back today.  I suspect this was a complete replacement lens, with just a serial number sticker transplant.

Makes my current purchase of the SEL1018 that much easier to justify, and probably ensured my near-future purchase of the SEL35F18.

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