Waste Ink Counter reset utility for Epsons

Started Nov 21, 2012 | Discussions thread
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Zone8
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Waste Ink Counter reset utility for Epsons
Nov 21, 2012

On a TV programme (Watchdog) in the UK this Tuesday was a feature about how Epson UK (and for that matter, EU countries too) were not able to access the utility provided by Epson USA to reset the Waste Ink Counter. The person reporting problems with his Epson printer explained when his printer stopped working - and after discussion with Epson's UK Support - he was told it would cost quite a considerable sum (around £100+) to service his printer - but Epson would offer 20% discount on a new printer. They did not explain that the notice "Your printer has come to the end of its serviceable life" actually only meant the waste ink pads required replacement.

As many regulars to this forum will know, there are plenty of videos on youtube.com (some good, many bad) that show how to fit a waste ink tank on virtually all models of Epson printers. However, just doing that does not remove the wretched message (nor gets the printer working again) until the counter is reset. So, as the USA Epson utility cannot be used by anyone in the UK or EU, how on Earth do people sort out this "problem" themselves? The USA utility -. downloadable from epson.com website - cannot be downloaded (nor if sent attached to an e-mail by a USA friend installed) because even where the model of printer is identical, the USA Serial Numbers are different - so as the serial has to be entered during installation - the installation is aborted if the serial number is not one for a USA model. Known in the trade as "How to alienate your customers if they don't live in the good ole US of A". Epson apparentloy did reply to the Watchdog enquiry and (usual cop out) stated they could not comment on what other divisions of Epson did or didn't do.

However, there are (thank goodness for the good hackers!) some alternatives. Try a google search for "reset epson waste ink counter XXXXX" where the XXXXX is the model of your printer - like say 1400 as one example. You will then, for almost every model, be able to get a suitable independent utility BUT of course, you do need to install a waste ink bottle OR (not as satisfactory in the long run and dearer anyway) replace the waste ink pads.

First link is for the 1400 (and many others as you can see in the listing)

http://www.octoink.co.uk/pages/Waste-Counter-Reset.html

But I did find of the three download links listed - only the third worked.

Also try this link: http://www.epsonreset.com/

Hope some of you find this info useful. The Watchdog programme which included the Epson problem was raised in the OPEN forum but although I replied (briefly) there, thought it could be useful to put this info in our Printers Forum. I would suggest you download, like NOW, the utility for your printer(s) as you never know when you might need same nor if it will be still available at some future date.

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Zone8: Although I am a handsome genius, when I stand in front of a mirror, I vaguely recognise the ugly idjit standing on the other side!
LINK: For B+W with Epson 1400 (and other models) using black ink only PLUS other useful tips:
http://www.photosnowdonia.co.uk/ZPS/epson1400-B&W.htm
Cleaning DSLR Sensors, including Kodak DSLR Factory Cleaning method:
http://www.photosnowdonia.co.uk/ZPS/KodakDCS-sensorcleaning.htm
Solving back/front focus problems on Sigma and most other DSLRs
http://forums.dpreview.com/forums/read.asp?forum=1027&message=35565277
PDF format list of lenses you can print or download - covers Italian Flag YES/NO for DCS 14n but applies to others. http://www.photosnowdonia.co.uk/ZPS/ItiFlagLensList.pdf

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