Nikon UK Repair: Some Advice To Share

Started Nov 6, 2012 | Discussions thread
primeshooter
Senior MemberPosts: 2,171
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Re: Update: Free Lens Repair
In reply to Bright Angel, Nov 14, 2012

Bright Angel wrote:

Just to update this thread.

Nikon have decided to repair the damage they caused for free.

I should be getting it back shortly

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www.MarkSykesPhotography.co.uk

Good to hear. TBH, most companies do the right thing in the end with enough complaining I normally get stuff sorted. Complaining is the way to go, keep it polite but firm, that works well for me and they usually give me what I want. They likely realise the alternative of me hounding them til the day they die ain't worth it LOL. The point is you shouldn't have to fight, but you do.

Nikon have had my D800 a week and only started to repair it today - I hope to have it back 100% functional. They are fixing the 10 pin terminal and cleaning the sensor of some oil (and dust - it was hard to tell but hey ho).

I hope it doesn't break again!

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