D600 Oil spots, D800 AF issue, and now this...

Started Nov 10, 2012 | Discussions thread
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Re: D600 Oil spots, D800 AF issue, and now this...
In reply to Kpatel55, Nov 11, 2012

Kpatel55 wrote:

This is what happen when companies got tooooooooo big and donot care for customers.

If Nikon does not listen to their customer then it will be history too.

It should be wake up call for all big companies.

-KP

This goes for a lot of things, not just camera companies.

When Nikon loses a customer because they screwed the customer over somehow, either not fixing their camera, or making them live with a defect because they are unable to fix it.  When that customer leaves, they tell all their friends, and everyone they know about their shitty experience.  Every one who listens won't bother doing research, most will just take their friends word for it and stay away from Nikon because their friend had a bad experience.

So Nikon loosing one customer, could potentially be several hundred, or thousand depending on how "public" this angry customer gets.

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