D800 in Canada - went though 4 units before found a good one

Started Nov 4, 2012 | Discussions thread
VINAPIX
Junior MemberPosts: 39
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Re: D800 in Canada - went though 4 units before found a good one
In reply to KG2002, Nov 6, 2012

I had a similar experience with a vendor in Mississauga. The last one I got from them has serial number 5010XXX and it too have the left focus aligment issue. I don't think there is a higher serial number around Toronto. All the one at Futureshop has serial number in the 5007XXX range. I have to say the customer service at this Mississauga store is top notch. They returned my money after trying hard to find me a good one.

I noticed all the D800 boxes at Future Shop are open. You can tell the box corners are all worn and the plastic wrap inside is all wrinkled.

There is a Consumer Protection Act in Ontario that prevent stores from selling defective products. Like KG2002 said, if they tell you to send it to Nikon for adjustment then the product is considered defective.

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