P510 issue

Started 6 months ago | Discussion thread
EyeCU2
New MemberPosts: 16
Like?
Re: Send it in.
In reply to MarioV, 6 months ago

MarioV wrote:

EyeCU2 wrote:

To me its all software. Software is not limited to

I wouldnt mind trying to reflash it as it may overwrite any problems. I bought the accidental damage plan

Firstly, welcome to the Forum.

Whether a program resides in ROM or RAM its all software really. Software drives electronic hardware. edit: forgot to mention, when referring to camera software, you have to call it firmware to avoid confusion.

A few comments:

1. Your accidental damage plan, does it provide for a replacement camera whilst the camera is away for repair? Or maybe its a low quality replacement? I have such a cover, but have never used it.

I believe it is just a repair/replacement plan. Nothing else.  After I saw your questions I opened up the little book and it appears it may not even cover warranty claims, but will have to ask as it depends on how you read it.

2. I imagine you have eliminated the other possible problems? eg. faulty card, faulty battery. And you have a spare card and battery to test the camera?

I do not have an extra battery (yet) and currently I would believe if the battery was an issue, I would see it in total camera use, and not just when I hit the shutter button.  I have a few cards, but the other cards are very slow and impact performance of the camera so bad, that I find them unusable.  A very repeatable example is with my other cards I can only take up to 19 seconds of HD video before the camera stops and takes a long time to save the small amount of video ( I am assuming the camera buffer was full).  I bought a PNY ProElite 32GB at 35MBs as it was the fastest card I could find on short notice at a local store.  I wasted 3 hours of time driving around town and using my smart phone to search for/call camera stores around me and couldn't find one that was open (very annoyed).  It appears real stand alone camera stores around me are closing their doors and had to buy this at Best Buy.

As it doesn't even try to take a picture and acts like the button either doesn't exist or has been disabled, I currently could not say it is the memory card either.  I just need more evidence to this idea.  If someone knows how the internal camera works and handles pictures that could cause this, would like to better understand this and would promptly go buy another card. I would love this to be the fix as it is nice and easy.

3. Since there are no firmware updates (there is no need to because there are no operational faults with the camera), a re-flash is the last step in resolving the issue.

So if you have eliminated 1 and 2, then you will have to send your camera in for 3..unless Nikon is nice enough to email you the standard Firmware, but I doubt they would. The issue may not be the firmware, or they dont want anyone to hack it to include RAW

When I contacted support they wanted me to ship them the camera, and I have to pay for shipping.  I do not like to even think about paying for shipping as it is their quality at fault.  But it is a good idea, and I will inquire again and flat out ask for the firmware and see if I can flash it my self.

Thanks for the comments!

Reply   Reply with quote   Complain
Post (hide subjects)Posted by
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark post MMy threads
Color scheme? Blue / Yellow