A57 problem with downloading 1.03 firmware

Started Nov 2, 2012 | Discussions thread
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geoffmalter
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A57 problem with downloading 1.03 firmware
Nov 2, 2012

My A57 arrived today, and I'm attempting to upgrade the firmware to 1.03. Everything's fine until I get to the reset phase: 1) the prompt keeps referring to a "safely remove hardware" icon that's suppose to be in the right lower corner toolbox. It doesn't appear (I'm running Windows 7 Home Premium 64 bit). 2) When I click "next" on the screen I'm told an error has occurred, and to reboot the download. 3) I've attempted this six times and I keep getting the error message.

Is there anyone who knows what I'm doing wrong or that I need to do something I'm missing? Thanks in advance.

 geoffmalter's gear list:geoffmalter's gear list
Panasonic Lumix DMC-LX5 Olympus Tough TG-1 iHS Panasonic Lumix DMC-LX7 Sony SLT-A57 Canon EOS M +6 more
Sony SLT-A57
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