Epson 3800: PK not showing the correct ink level

Started Oct 25, 2012 | Discussions thread
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BDW_12
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Epson 3800: PK not showing the correct ink level
Oct 25, 2012

The status monitor software (Mac OS X v10.5.8, Printer Driver v8.64) is not showing PK at the correct level. I physically weighed the cartridge and compared it to a known empty cartridge and they weigh the same but the software indicates 3/4 full. And, it feels empty. The printer acts like there is plenty of ink by showing 3/4 full on the printer display as well. It seems like a bad chip but the previous cartridge did the same. I have unplugged the printer several times hoping to reset it. Any ideas? I will try cleaning the chip contacts on the printer. That is all I can think of at this point. Is there a hard reset on the printer that I can try?

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--Bruce

Casio Exilim EX-V8 Pentax Optio V10
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