Pentax UK Service how mad should I be !!!

Started Oct 14, 2012 | Discussions thread
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awaldram
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Pentax UK Service how mad should I be !!!
Oct 14, 2012

As you probably aware I just got my K5 back from "service"

Here is the letter I just sent to photopia and copied Pentax

Got my camera back after 5 weeks in your repair facility

Testing my lens showed you had miscalibrated the AF module by 100uM which I had to correct in Debug mode

I Changed Lens and the image was the result

The on switch is still as stiff as when sent to you

So after 5 weeks I now have a camera unusable.

It was not sent to you with a calibration issue so that was an extra problem you added for me, But it was sent with

1Power button stiff

2lens release button loose

3 shutter failing

4exposure compensation button Jammed.

5rubbers loose.

After 5 weeks and supposed service it now has

1 power button stiff

2 lens release Broken

3 calibration way out

I will be publishing these shocking results and updating the community on your steps to resolve, I understand the lens release can just be posted to me.?

I would rather not have you attempt any further work on my camera as you seem to make things worse so if you could just send me the lens release I will live with the other issues.

 awaldram's gear list:awaldram's gear list
Pentax Q Pentax K-3 Pentax smc DA* 55mm F1.4 SDM Pentax smc DA* 16-50mm F2.8 ED AL (IF) SDM Pentax smc DA* 50-135mm F2.8 ED (IF) SDM +11 more
Pentax K-5
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