Serious Avast AntiVirus Problem

Started Oct 5, 2012 | Discussions thread
Shop cameras & lenses ▾
ForumParentFirstPreviousNextNext unread
Flat view
Isabel Cutler
Forum ProPosts: 15,290Gear list
Serious Avast AntiVirus Problem
Oct 5, 2012

I'm desperate to get Avast virus protection out of my computer and I can neither delete it or install the pro version which I just bought.

To recap:  My computer crashed during an electrical failure and after a system restore (necessary) Avast free wouldn't function and the "Fix" button didn't work.

Desperate to have virus protection I optedto buy the Pro version.  I had been using the free version without incident for years.

Tried to install Pro and get a message that the setup couldn't be completed because there was a missing file.

Tried to uninstall the free Avast and couldn't - against something missing.

Sent a support request online to Avast 3 days ago and never even received acknowledgement of my request.

Posted plea on their forum and that wasn't responded to either, in fact, the last message in that forum was posted on August 21.

Anyone have an idea what I can do to fix this situation?


 Isabel Cutler's gear list:Isabel Cutler's gear list
Panasonic Lumix DMC-GX7 Samsung Galaxy Note 4
ForumParentFirstPreviousNextNext unread
Flat view
ForumParentFirstPreviousNextNext unread
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark post MMy threads
Color scheme? Blue / Yellow