EX2F firmware upgrade problems

Started Oct 4, 2012 | Questions thread
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StephenAush
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EX2F firmware upgrade problems
Oct 4, 2012

EX2F firmware upgrade: iLauncher quits at 80% and pops up a message: An error occurred while unzipping and copying firmware. So I downloaded and unzipped the firmware package from Samsung's site; however, it did not include the Upgrade Guide that was supposed to be attached. Just a BIN file, a MAP file and an unidentified file that, when opened in wordpad, simply says: upgrade all keep. So I tried to contact Samsung via email, but the EX2F is not an option on their email help form. Any thoughts?

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