Photokina 2012: Nikon talks about the D800's outer AF issue

TOF guy wrote:

But Nikon should recognize officially that a number of D800 are affected, explain how to diagnose the problem, encourage owners to send their cameras in if they think their D800 may need adjustements. Apologize for the inconvenience and re-iterate their commitment to customer satisfaction (a credible claim if they do all of the above).

They do this and all will be soon forgotten. Otherwise its reputation will be tarnished for a long time. Reputation are much easier to undo than to repair.
--
Thierry